Terms and Conditions
By using the services of The Plush Store, you agree to be bound by the following terms and conditions. The term 'The Plush Store', 'www.theplushstore.com' or 'us' refers to the sole proprietorship firm, which is located at 759 Geetanjali Road, Dhalua West, Rajpur Sonarpur, South Twenty Four Parganas, West Bengal 700152.
1.1. Acceptance of Terms: By accessing or using our website, you accept and agree to these terms and conditions.1.2. Changes to Terms: We reserve the right to modify or update these terms at any time. It is your responsibility to review these terms periodically.
1.3. Account Creation and Security: To place an order, you may need to create an account. You must ensure that the information provided is accurate and up to date.
- You are responsible for maintaining the confidentiality of your account credentials and ensuring that unauthorized access does not occur.
1.4. Privacy Policy: Our privacy practices are governed by our Privacy Policy. Please review it for information about how we collect, use, and protect your data.
1.5. Limitation of Liability: The Plush Store', 'www.theplushstore.com' or 'us' shall not be held liable for any damages or loss resulting from the use or inability to use our website or services.
1.6. Governing Law: These terms will be governed by and construed in accordance with the laws of India.
For full terms and conditions, please continue reading.
Detailed Terms and Conditions
Effective Date: 1 June 2025
Welcome to "The Plush Store" (https://www.theplushstore.com), a brand dedicated to bringing you premium, sustainable fashion that fuses comfort with elegance. Please read the following Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and the services operated by "The Plush Store" (“us”, “we”, or “our”).
Principal Place of Business: 759 Geetanjali Road, Dhalua West, Rajpur Sonarpur, South Twenty Four Parganas, West Bengal 700152 GST Registration Number: 19ARYPD1398K1ZY
Acceptance of Terms
By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.
We reserve the right to update, modify, or replace any part of these Terms and Conditions at our discretion. It is your responsibility to review them periodically.
Eligibility
You must be at least 18 years of age to use this site and to make purchases. By agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence.
Use of the Website
You may use our website only for lawful purposes. You must not use our website:
- For fraudulent purposes or in connection with criminal offense
- To transmit, distribute, or upload any virus, malware, or any other harmful programs
- To infringe upon the rights of any other person
We reserve the right to refuse service to anyone, for any reason, at any time.
Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of "The Plush Store" or its content suppliers and is protected by Indian and international copyright laws.
Any unauthorized use, reproduction, or distribution of our website content is strictly prohibited.
Product Information & Pricing
We strive to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, we reserve the right to refuse orders if product information has been posted incorrectly, including prices and promotions.
All prices listed are in Indian Rupees (INR) and are inclusive of GST unless otherwise specified. Shipping charges, if any, will be indicated at the time of checkout.
Orders & Payment
Upon placing an order, you will receive an acknowledgment email confirming receipt of your order. Your order is an offer to us to buy the product(s) in your order. Acceptance of your order will be confirmed in an email from us once your product is dispatched.
Payment can be made via credit/debit cards, net banking, UPI, and Cash on Delivery (COD) subject to order value limits.
We offer a COD facility currently on orders up to INR 2000. "The Plush Store" reserves the right to determine COD eligibility on a per-customer/order basis.
Return & Exchange
Please refer to our detailed Return Policy and Exchange Policy for more information on returns, refunds, and exchanges.
Shipping and Delivery
Shipping is available across India. Currently, we do not offer international shipping. Please refer to our Shipping and Delivery Policy for details.
Privacy Policy
Your privacy and security are important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Limitation of Liability
To the full extent permissible by applicable law, "The Plush Store" shall not be liable for any damages arising from the use of, or inability to use, the site or any products purchased through the site.
Indemnification
You agree to indemnify and hold harmless "The Plush Store" and its affiliates, employees, agents, and suppliers from any claims, damages, liabilities, costs, or expenses, including attorneys' fees, arising from your use of our website or your violation of these terms.
Termination
We reserve the right to terminate, suspend, or restrict your access to the site at any time, for any reason, without prior notice.
Governing Law & Jurisdiction
These terms shall be governed by and construed in accordance with the laws of India, and any legal actions arising will be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.
Contact Us
If you have any questions about these Terms and Conditions, please contact Mrs. Pamela Das, Grievance Officer, at our registered address or via support@theplushstore.com.